Feedback Reviews | Disneyland Paris

Average Customer Rating:

4.8/5

Independent Service Rating based on 222 verified reviews

Read all reviews

Independent Service Rating based on 222 verified reviews

Customer rating:

"Amy Stevens was so helpful and answered every question I had and was a delight and helped me booked this surprise trip for my daughter."

Thank you so much for your feedback! We're thrilled to hear that Amy was able to offer you a delightful booking experience. We look forward to offering our services again!

Customer rating:

"One call was all it took, 2 days later were booked checked in and packed. Couldn’t be easier and Amy was terrific at her job."

Thank you so much for your feedback! We're thrilled to hear you are happy with Amy's service. She is a valued member of the team. We look forward to offering our services again!

Customer rating:

"The advisor Amy was lovely and very helpful :-) Thankyou so much :-)"

Thank you so much for your feedback! We're thrilled to hear you are happy with our Amy's service. We look forward to offering our services again!

Customer rating:

"This is our second time booking through magic breaks for our Disneyland Paris holiday and I am very pleased with the service yet again!
Emma who has helped us book our holiday both times now always goes above and beyond to organise our holiday and it's so nice to have a personal feel to booking..."

Thank you so much for your feedback! We're thrilled that Emma were able to make your booking experience so special. We look forward to assisting you and your friends with booking your next magical break!

Customer rating:

"Ella and Amy were both very helpful. Amy gave me lots of tips regarding Disney and was super nice"

Thank you for the great feedback! it’s great to know you are happy with Amy and Ella's service. If there is anything else we can do for you, please don’t hesitate to reach out to us.

Customer rating:

"Excellent service from Amy Stevens as always nothing is to much trouble
Have booked with her many times and will continue to in future"

Thank you for the great feedback! We're thrilled to hear about your positive experience with Amy. We're grateful for your loyalty. We look forward to assisting you again for your next booking!

Customer rating:

"First time booking through magic breaks and have to say it’s been an amazing experience. Our rep went above and beyond to help us and answer any questions we had and booked us a great deal. Have already recommended them to friends of which 2 have already booked their trip! Many thanks."

Thank you for your great feedback! We're thrilled to hear you are happy with our agents service! We look forward to helping you with more magical trips in the future.

Customer rating:

"lisa was amazing!! just booked 2 holidays with her :) she was so helpful"

Thank you so much for your feedback! We're thrilled to hear you are happy with our agents service. Lisa is a valued member of the team. We look forward to offering our services again!

Customer rating:

"I have dealt with a lady called Amy on all three of my bookings and she is amazing, couldn’t be more helpful and have already booked again through her, wouldn’t use another company"

Thank you so much for your feedback! We're thrilled to hear you are happy with our agents service. Amy is a valued member of the team. We look forward to offering our services again!

Customer rating:

"Natalia Szarafinska was fantastic and really helped me find the holiday that I wanted. She was patient, helping us with various options over a few days and made the whole process easy and pain free! Thank you very much- we are all now very excited!"

Thank you for the great feedback! it’s great to know you are happy with Natalia's service. We hope you have a magical time!

Customer rating:

"Very helpful and knowledgeable staff, booking was quick and easy."

Thank you for the great feedback! it’s great to know our staff have made a positive impression.We hope you have a magical time!

Customer rating:

"Upon reaching out via email Natalia responded very quickly requesting specific details and followed up with two quotes for 2 travel dates within 24hours. A further couple of quotes were received, considering options for DLP with and without flights and transfers. The best service I have received via email..."

Thank you so much for your thoughtful review! We’re delighted to hear that our agents quick responses and services met your expectations. Catering to your needs is always our priority, and it’s great to know we succeeded. If there’s anything we can assist you with, feel free to reach out anytime. We truly appreciate your feedback

Customer rating:

"What an amazing service our hoilday was book so easily with magic break.. fantastic customer service would recommend"

Thank you for the kind words! Such great feedback!

Customer rating:

"Very helpful and everything in once place, used magic breaks before"

We're thrilled to hear you have booked with us previously. Please do bear us in mind for all your future magical holidays!

Customer rating:

"Amy helped me out with a Disneyland Paris package, she was very helpful and gave me a lot of great advice for my upcoming trip.

This is my second trip booked via Amy."

That's great to hear, thank you for taking the time to share your feedback with us.

Customer rating:

"Communication very good

Easy to book

Helpful service"

Thank you for sharing your thoughts on your recent booking experience with our team.

Customer rating:

"Magic breaks has so far been amazing,
I have met a lovely lady who is truly fantastic.. and has helped me with everything I have had questions about. Her name is krista and I give her 100% recommendation."

Thank you for taking the time to share your recent experience when booking with MagicBreaks. Our records show that you booked with Krista, we will pass on your kind comments. We wish you a magical holiday.

Customer rating:

"Simply amazing"

That's great to hear! Thanks for taking the time to share your experience!

Customer rating:

"Emma was mega helpful, talking me through all the different options to find the right one for me, was about ensuring we had the right vacation rather than trying to upsell / get me to spend more money."

We're so pleased to hear your feedback and will pass on your kind words to Emma. We wish you a magical holiday!

Customer rating:

"It was the email I received that our original booking was lost that caused me to give those 5 stars since that same email provided the option to book another one we just need to pay (which we still needed to for the other one) so that was no problem."

Hi there,

Thank you so much for leaving us this magical review. We're thrilled to hear that you found your experience to be excellent.

If there's anything else we can help you with regarding your trip, then please don't hesitate to contact us via email or phone.

Kind regards,
Teddy

Customer rating:

"Really helpful to be able to discuss with someone on the phone & talk through the different options. Members of staff were v knowledgeable & helpful"

Hi there,

Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with expert knowledge enabling you to get the most out of your trip.

If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.

Kind regards,
Teddy

Customer rating:

"Amy stevens brilliant as usual quick to response and hassle free will always book though Amy. She’s so helpful and nothing is trouble to try and help me when booking my Disney trip"

Hi there,

Thank you so much for leaving us this magical review. We're thrilled to hear that you found Amy's service helpful and provided you with expert knowledge enabling you to get the most out of your trip.

If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.

Kind regards,
Teddy

Customer rating:

"Brilliant service friendly staff easy to talk to actually listened to what we wanted.

And found the best deal we had seen

So
Thank you

Magic Breaks."

Hi there,

Thank you so much for leaving us this magical review. We're thrilled to hear that you found our agents service helpful and provided you with the best deal available.

If there's anything else we can help you with regarding your upcoming trip, then please don't hesitate to contact us via email or phone.

Kind regards,
Teddy

Customer rating:

"Great service have been using this company for years"

Customer rating:

"Krista was very helpful and very Informative and made the whole process easy for me. Great customer service ."

Hi there

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Krista was helpful and informative. We'll be sure to pass on your feedback to her directly.

MagicBreaks remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Lisa was excellent, very patient and super helpful with absolutely everything!"

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're thrilled to hear that Lisa was patient and helpful. We'll be sure to send your feedback on to her directly.

MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Excellent service, all my questions answered and a very efficient and friendly booking service. Thank you."

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"I booked very last minute and Amy was brilliant in sorting it all out at short notice. She was extremely efficient and everything was perfect. My son & myself had the best time ever and I am so glad we went. Cannot thank Amy enough for arranging it all for us."

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased to hear Amy helped you with the booking.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Service was great very helpful staff especially Amy,she really helped me in choosing best place to suit me and my family to stay. We are all looking forward to our trip thank you."

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks. We're so pleased you were happy with Amy's service.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Friendly service easily to talk to very helpful and polite"

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Cheryl was and is extremely helpful"

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Lady on phone was very helpful and answered all my questions, she was very polite and kind."

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

Customer rating:

"Easy to navigate website, any queries I had were answered over the phone good customer service"

Hi,

Thank you for leaving a positive review and choosing to book your holiday with MagicBreaks.

Just so you know, MagicBreaks will remain at your disposal should you need any further assistance - we hope you book with us again soon!

Kind regards,
The MB Team.

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